Accessibility Statement

Effective date: 29 October 2025

Our commitment
Well Wise Co. is committed to making our website and digital resources accessible to everyone, including people with disability, neurodiversity, and differing access needs. We believe that information and opportunity should be inclusive and usable by all.

Accessibility standards
We aim to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium (W3C). These guidelines outline how to make web content more perceivable, operable, understandable, and robust for all users.

What we do

Design pages with clear headings, readable fonts, and sufficient colour contrast.
Provide text alternatives for non-text content wherever possible.
Use plain-language copy and logical structure to support screen-reader navigation.
Ensure our forms and buttons can be accessed using a keyboard alone.
Regularly test new content for accessibility issues before publishing.
Offer downloadable materials (for example, PDF templates) in accessible formats where practical.

Ongoing improvement
Accessibility is an ongoing process. We review our website and digital materials periodically to identify and correct barriers. Some older documents or third-party content may not yet meet current standards, but we are working toward full compliance.

If you experience any difficulty
If you encounter an accessibility barrier or require information in an alternative format, please let us know so we can assist you promptly.

We value your feedback-it helps us improve.

We aim to acknowledge accessibility queries within 5 business days and resolve issues as quickly as possible.

External technology

Our website integrates with third-party platforms (for example, ThriveCart, Wix, and payment processors). While we cannot control their accessibility features, we encourage all partners and vendors to uphold WCAG-compliant practices.

Feedback and continuous learning
We recognise accessibility is not a one-time project but a collective responsibility. Your suggestions and lived experience help shape an inclusive space for everyone who visits or works with Well Wise Co.

Declaration of partial compliance with the standard due to third-party content [only add if relevant]

The accessibility of certain pages on the site depend on contents that do not belong to the organization, and instead belong to [enter relevant third-party name]. The following pages are affected by this: [list the URLs of the pages]. We therefore declare partial compliance with the standard for these pages.

Accessibility arrangements in the organization [only add if relevant]

[Enter a description of the accessibility arrangements in the physical offices / branches of your site's organization or business. The description can include all current accessibility arrangements - starting from the beginning of the service (e.g., the parking lot and / or public transportation stations) to the end (such as the service desk, restaurant table, classroom etc.). It is also required to specify any additional accessibility arrangements, such as disabled services and their location, and accessibility accessories (e.g. in audio inductions and elevators) available for use]

Requests, issues, and suggestions

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator: